Next Attachments Please attach any supporting files. If multiple file uploads are needed, please create in a single zip file and upload it. File Retrieval Reference Details Please create a user name and password to enable you to check the status of your case. It is important that you keep a record of these details as you will not be able to retrieve and/or reset them if they are forgotten. User Name Password (Allows you to get your response) Re-Enter Password Notification Email Address (This is not required and not submitted to Samsung, but if you provide an email address, you will receive notification when a response to your issue is posted.) Captcha Please enter the number from above.